EQ Bank TFSA Review 2024 - NerdWallet Canada (2024)

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EQ Bank TFSA: Best for cautious investors who prefer simple options with generous interest rates.

An EQ Bank TFSA offers higher interest rates than many Big Banks in Canada but has fewer investment options and no branch locations.

    EQ Bank TFSA Savings Account

    • Interest Rate

      3.00%*

      *Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice.

      No minimum balance required

    • Bonus Offer

      N/A

    • Monthly Fee

      $0

    Apply Now

    Our Take

    Why we like it

    • This online-only high-interest TFSA has no fees, including no charge to transfer your TFSA to or from another financial institution.
    • EQ is a digital bank that offers chequing and savings accounts, GICs and registered plans.

    Product Details

    • 3.00%* variable interest rate.
    • No monthly fee.
    • Ability to set up recurring contributions.
    • Manage your money by phone, through online banking and a mobile app.
    • Must have EQ Bank’s Personal Account in order to get an EQ TFSA account.
    • Other EQ TFSA investment options include TFSA GICs, available in three-month to 10-year terms.
    • Service fees are listed online.
    • Deposits and withdrawals are free.
    • No fee to transfer TFSAs to or from another financial institution.
    • No minimum balance is required, but there is a $200,000 maximum balance.
    • Eligible for CDIC deposit insurance.
    • As of December 2022, EQ Bank is available to Québec residents.
    • *Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice.

    EQ Bank TFSA pros and cons

    Pros

    • Higher interest rates than most traditional banks.
    • Zero monthly, transfer and withdrawal fees.
    • Any-time tax-free withdrawals.

    Cons

    • Limited investment options.
    • Typically an online-only access.
    • Annual contribution limits apply, as with all TFSAs.

    jump to

    • Full review of EQ Bank TFSA
    • Details and eligibility
    • How to open an EQ Bank TFSA
    • Maximize your EQ Bank TFSA
    • EQ Bank TFSA alternatives
    • EQ Bank TFSA facts
    • FAQs about EQ Bank TFSA

    EQ Bank TFSA full review

    EQ Bank TFSA Review 2024 - NerdWallet Canada (2)

    The EQ Bank tax-free savings account (TFSA) often offers one of the highest interest rates for a savings account. Many people are attracted to EQ Bank’s TFSA because the account has no monthly fees, no withdrawal fees, and no minimum balance required. Signing up for the account online is easy and only takes a few minutes. In addition, you can link your EQ Bank TFSA to your EQ Bank Savings Plus Account or an external account for easy contribution transfers.

    Types of TFSAs available from EQ Bank

    EQ Bank only offers one TFSA, which it calls a TFSA Savings Account. In this straightforward account, every dollar deposited earns tax-free high interest.

    In addition, EQ Bank offers guaranteed investment certificates (GICs) that can be purchased within your TFSA. The interest rate on GICs is typically higher than that offered for cash in your TFSA, but your funds are locked in for the set period you choose, from three months to 10 years.

    Benefits of an EQ Bank TFSA

    EQ Bank TFSA interest rates are typically the main attraction. Even though EQ Bank only offers a simple TFSA Savings Account, the interest rate is generally higher than what’s offered by the Big Six banks.

    Many people are also attracted to the convenience of EQ Bank. You can open an account and do all your banking online. Since the account has no minimum balance requirements and no fees, you don’t need to worry about penalties or bank charges when making withdrawals.

    As with any TFSA, all of your interest earned is completely tax-free. All eligible Canadians get the same contribution room every year, and if you don’t use it in a particular year, it carries forward.

    Drawbacks of an EQ Bank TFSA

    The major drawback of the EQ Bank TFSA is that you can only hold cash and purchase GICs. While these types of investments are ideal for people looking to save for the short term, they have limited growth potential compared to accounts that allow you to invest in exchange-traded funds (ETFs), stocks and other investments. In addition, the interest rate offered on cash savings and GICs may not even beat inflation.

    The other drawback of all TFSAs is the annual contribution limit, which is set by the government and is the same for everyone. It’s important to make sure you don’t over-contribute to your TFSA, or the government will charge you 1% on the excess amount each month until you remove it.

    What is EQ Bank?

    EQ Bank was launched in 2016, but it’s a subsidiary of Equitable Bank, which was founded more than 50 years ago. Equitable Bank is Canada’s seventh-largest independent Schedule I bank and serves more than 578,000 Canadians with more than $108 billion in assets. EQ Bank currently has more than $8 billion in deposits. Equitable Bank’s head office is in Toronto, and the company has more than 1,700 employees.

    Note that EQ Bank is an online bank. That means it has no physical locations.

    EQ Bank customer satisfaction ratings

    EQ Bank continues to hold its #1 position among the Schedule 1 banks in Canada on the Forbes list of the World’s Best Banks of 2023, a survey of over 48,000 consumers in 32 different countries[1].

    As of January 2024, EQ Bank had a Trustpilot rating of 2.0 out of 5 possible stars, based on 66 customer reviews.

    In January 2024, EQ Bank had a Better Business Bureau rating of 1 out of 5 possible stars, based on 8 customer reviews.

    Is EQ Bank reliable and secure?

    EQ Bank is a subsidiary of Equitable Bank, which is a member of the Canada Deposit Insurance Corporation (CDIC). At EQ Bank, eligible deposits in your TFSA are insured up to $100,000 thanks to CDIC insurance.

    When it comes to protecting your information, EQ Bank uses multiple security layers which combine data encryption, fraud monitoring, strong password requirements and more. Two-factor authentication will also be mandatory, so you have an additional layer of protection.

    EQ Bank TFSA details and eligibility

    Who qualifies for an EQ Bank TFSA?

    To open an EQ Bank TFSA, you must:

    • Be a Canadian resident.
    • Be over the age of majority in your province or territory.
    • Have a valid Social Insurance Number (SIN).

    Who should get an EQ Bank TFSA?

    EQ Bank TFSA could be a potential choice for those who seek high-interest earnings on low-risk savings and investments that are tax-free. Plus, investors save on costs with no monthly or miscellaneous fees.

    However, savings on fees comes with a trade-off. EQ Bank account holders are required to use online banking and the bank’s mobile app for all their transactions. They may choose to keep multiple accounts for ease of banking, such as day-to-day banking accounts with a traditional bank separate from online tax-free savings and investments.

    How to know if an EQ Bank TFSA is right for you

    If you’re comfortable banking online to save admin costs and have enough available TFSA contribution room to save up or invest in guaranteed return investments — the EQ Bank TFSA may be worth considering.

    How to open an EQ Bank TFSA

    Method and general steps

    Opening an EQ Bank TFSA only takes a few minutes. Follow these steps:

    1. Go to the EQ Bank website.
    2. Under the “personal banking” menu, select “TFSA Savings Account.”
    3. Click “get started.”
    4. Enter your personal details.
    5. Check your email for your passcode.
    6. Enter your passcode and finish setting up your account.

    Deposit and withdrawal process

    Depositing money into your EQ Bank TFSA is a straightforward process, but it requires some setting up at the start. The easiest way to fund your EQ Bank TFSA is to transfer funds from your EQ Bank Savings Plus Account.

    You can also link your TFSA to an external bank account. To initiate a transfer, you would select “move money between accounts” and select the external account. Note that external transfers can take two to three business days.

    When it comes to withdrawing funds from your TFSA, you can do it via the EQ Bank mobile app or through online banking. You can move funds at any time to your:

    • Savings Plus Account
    • Joint Savings Plus Account
    • Linked external accounts via electronic funds transfer

    Customer service options

    There are various ways to get in touch with EQ Bank’s customer care team:

    • Phone. Call 1-844-437-2265 (toll-free within North America) or 1-416-551-3449 if you’re outside of North America. Hours of operation: 8 a.m. to midnight ET, seven days a week.
    • Chatbot. The chatbot is available 24/7 via your online banking and mobile app.

    How to maximize the benefits of the EQ Bank TFSA

    Although EQ Bank’s TFSA is basic, there are a few ways that you can maximize your account:

    • Maximize your contributions. Every year, eligible Canadian residents gain TFSA contribution room. If you can max out your available room each year, you’ll see your money grow tax-free.
    • Start early. Investing in your TFSA early is ideal since you can capitalize on compound interest. That’s where you’ll earn interest on interest already earned.
    • Consider purchasing GICs. If you’re looking for higher returns, EQ Bank GICs are worth considering since they can earn a higher interest rate than cash deposits in the TFSA. That said, GICs are typically locked in for a set period of time, during which you won’t be able to access the funds.
    • Don’t over-contribute. Avoid exceeding your contribution room as you’ll pay a 1% monthly tax on the excess funds until they’re withdrawn.

    EQ Bank TFSA alternatives

    EQ Bank’s TFSA is limited to cash savings and GICs. If you’re looking to use your TFSA for long-term investing and are interested in other investment products, such as stocks, mutual funds and ETFs, you may want to choose a different bank’s TFSA.

    Reasons you might want a different TFSA

    EQ Bank’s TFSA options are suitable for many people, but you may want to consider opening an account somewhere else if:

    • You want investment advice. EQ Bank’s TFSA is basic and does not come with an advisor who can provide financial advice.
    • You’re looking for more investment options. You can’t purchase individual bonds, ETFs or stocks in an EQ Bank TFSA.
    • You want a higher interest rate. Although EQ Bank’s interest rates are competitive, they may not be the highest rates around. EQ Bank also doesn’t offer any promotional interest rates.

    TFSA vs. RRSP

    It’s also worth noting that unlike registered retirement savings plans (RRSPs), TFSAs don’t give you an immediate tax break when making contributions. If your goal is to reduce your taxable income, focusing on contributing to an RRSP that’s best for you may make more sense.

    TFSARRSP
    EligibilityCanadians 18 or older with a valid Social Insurance Number (SIN)Anyone who earns income and pays taxes
    2023 contribution limit$6,50018% of your income, up to $30,780
    Contributions tax-deductible?NoYes
    Tax-free withdrawals?YesNo

    EQ Bank TFSA facts

    What is a TFSA?

    A TFSA is a registered account to which eligible Canadians can contribute up to a specified annual amount. Any unused TFSA contributions get carried forward indefinitely, so you can catch up in later years. Although you don’t get a tax break when making a contribution, all of your capital gains, interest and dividends earned are tax-free.

    Interest Rates

    Promotional rate as of January 2024

    EQ Bank’s TFSA has no promotional interest rate as of Jan. 5, 2024.

    Ongoing interest rate as of January 2024

    EQ Bank’s TFSA’s ongoing interest rate is 3% as of Jan 5, 2024.

    Minimum balance

    There’s no minimum balance requirement for EQ Bank’s TFSA.

    Contribution limit

    The TFSA contribution limit for 2023 is $6,500. If you were eligible in 2009 when the TFSA was introduced, your lifetime contribution limit would be $88,000 as of 2023.

    Fees

    Monthly fee

    EQ Bank does not charge any monthly fees for its TFSA.

    Transfer fee

    EQ Bank does not charge a transfer fee for its TFSA.

    Withdrawal fee

    There are no withdrawal fees for EQ Bank’s TFSA.

    Frequently asked questions about EQ Bank TFSAs

    Does EQ Bank offer TFSAs?

    Yes, EQ Bank offers TFSAs for savings and GIC investments.

    Is EQ Bank TFSA worth it?

    EQ Bank TFSA consistently offers standard competitive interest rates, requires no minimum balance, and no monthly or transaction fees.

    Article Sources

    Works Cited

    1. Forbes, “The World’s Best Banks,” accessed January 5, 2024.

    About the Author

    Barry Choi

    Barry Choi is a freelance personal finance and travel expert. His website moneywehave.com is one of Canada's most trusted sites when it comes to all things related to money and…

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    Firstly, the article discusses the EQ Bank Tax-Free Savings Account (TFSA), emphasizing its suitability for cautious investors seeking simple options with generous interest rates. The EQ Bank TFSA offers a competitive 3.00% variable interest rate, calculated daily and paid monthly, with no monthly fees, withdrawal fees, or minimum balance requirements. This aligns with the trend of online-only banks providing convenient and fee-free banking options.

    The article highlights the product details, including the ability to set up recurring contributions, manage accounts through various channels such as phone and mobile apps, and the availability of TFSA Guaranteed Investment Certificates (GICs) with terms ranging from three months to 10 years. The TFSA also allows free deposits and withdrawals and has no fees for transferring funds to or from other financial institutions, making it an attractive option for those looking for flexibility in managing their funds.

    The pros of the EQ Bank TFSA include higher interest rates than most traditional banks, zero monthly, transfer, and withdrawal fees, and the ability for any-time tax-free withdrawals. On the other hand, the cons include limited investment options, online-only access, and annual contribution limits imposed by the government.

    The article provides a comprehensive review of the EQ Bank TFSA, discussing the benefits and drawbacks, as well as alternative options for TFSA accounts. It mentions the simplicity and convenience of EQ Bank, emphasizing its online-only nature and the absence of physical branch locations.

    Furthermore, the article delves into the background of EQ Bank, explaining that it was launched in 2016 as a subsidiary of Equitable Bank, a well-established institution with over 50 years of history. The article also touches upon customer satisfaction ratings, citing EQ Bank's position on the Forbes list of the World's Best Banks of 2023 and its Trustpilot and Better Business Bureau ratings as of January 2024.

    The security aspect is covered, assuring readers that EQ Bank, as a subsidiary of Equitable Bank, is a member of the Canada Deposit Insurance Corporation (CDIC), providing insurance for eligible deposits in the TFSA up to $100,000. The article mentions the various security measures in place, including data encryption, fraud monitoring, strong password requirements, and mandatory two-factor authentication.

    Lastly, the article guides readers on the details and eligibility criteria for opening an EQ Bank TFSA, the steps involved, and the deposit and withdrawal processes. It advises on maximizing the benefits of the TFSA, including making full contributions, starting early, considering GICs for higher returns, and avoiding over-contributions to prevent penalties.

    In summary, the article serves as a comprehensive guide to the EQ Bank TFSA, providing in-depth information on its features, benefits, drawbacks, and alternatives, while also offering insights into EQ Bank's background, customer satisfaction, and security measures.

    EQ Bank TFSA Review 2024 - NerdWallet Canada (2024)

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